Our customer care operators are trained to guide you through the technical and sometimes confusing world of mobile communication.
Be sure to check our FAQ. Your question may already have been answered. We make every effort to answer your email as soon as possible, however customer care enquiries sent by email can take up to 48 hours to process.
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Calling customer care attracts a fee of 50c per call.
JUST Prepaid Customer Care hours:
8am - 8pm EDST Monday to Friday
9am - 3pm EDST Saturday
The JUST Prepaid customer care email address is care@justprepaidmobile.com.au.
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