Customer Care

Our Customer Care operators are trained to help you with any questions you may have to do with any of our prepaid plans.

Be sure to check out our FAQs first - your questions may have already been answered.

You can order a replacement SIM online at any time. Replacement SIM cards are $5.00.

JUST Prepaid Customer Care hours:

9.00am - 5.30pm EDST Monday to Friday

The JUST Prepaid customer care email address is care@justprepaidmobile.com.au

^*50c flat connection fee applies.